Impact and Accountability
PRA Group was founded on the belief that doing the right things for the right reasons with a long-term focus will generate sustainable success and shareholder value. Our founding principles govern our focus on creating rewarding careers for our employees and aiding in their development, treating our customers with respect and empathy, and giving back to the communities in which we live and work.
Who We Are
We Value Inclusion
The collective sum of our employees’ backgrounds, experiences and unique capabilities represents a significant part of our culture and achievement. We work together to foster a sense of belonging and build an environment where everyone is free to be themselves and be their best.
We Value Connection
PRA Group leverages and promotes a broad array of forums and activities throughout the year to foster a high-performing and highly engaged workforce. Through employee engagement events and professional development programs, we foster collaboration, expand employees’ skills and capabilities, and create a shared sense of unity across teams and regions.
We Value Community
PRA Group contributes to charitable organizations worldwide that work to improve communities in accordance with our philanthropic giving policy. We also organize regular opportunities for employees to volunteer and amplify employee donations to nonprofit organizations through our matching gift program.
Philanthropy and Volunteerism
Our commitment to our communities is rooted in the spirit of philanthropy and volunteerism. Since its founding, PRA Group has given millions of dollars and thousands of paid volunteer hours to support hundreds of charitable causes worldwide.
Governance
Corporate Governance Best Practices
Our Corporate Governance policies foster trust among our stakeholders by requiring independent oversight, facilitating board refreshment, incorporating stockholder rights and alignment, and prohibiting illegal hedging and pledging. Our Code of Conduct, which is a component of our Corporate Governance framework, details how Code violations can be reported via EthicsPoint which is our third-party hotline that is accessible 24 hours a day, seven days a week for stakeholders, including any whistleblower.
Customer Welfare and Responsible Administration of Services
Our core values inform the respect and transparency with which we relate to our companies’ customers. To foster this culture of respect, all PRA Group employees and directors receive annual compliance and ethics training, including all employees who interact directly with customers. Our hardship policy is designed to protect the sick, elderly, and those experiencing temporary or permanent financial difficulties. Globally, PRA Group companies act according to applicable laws and regulations and do not resell accounts.Corporate Responsibility
Environment and Sustainability
Our business is focused on creating positive outcomes for our customers, employees, clients and stockholders. Our Environmental, Social and Governance (ESG) framework informs our approach to doing business responsibly and making a real impact in the communities where we work and live. We believe that our focus on strong governance supports sustained value creation for our stockholders and other stakeholders.